gilana: (Default)
[personal profile] gilana
Since the storm last night, I can't get my Mac to connect to the internet. My roommate's computer, connected to the same router, has no such problem. Any suggestions on how to troubleshoot? Is it most likely my ethernet card, or could it be a cable or something? Any easy way to find out? It's an iMac G4, the desk lamp kind, so it's not as easy to open up and replace pieces as most macs. Thanks for any help... I'll just be twitching quitely in the computer until I get my access back...

Date: 2005-08-03 03:46 am (UTC)
ckd: small blue foam shark (Default)
From: [personal profile] ckd
I'm hoping it's not a blown Ethernet port on the iMac; however, if it is, it's better to know that.

Some things to check:

If you can find the hardware diagnostic CD that may have come with the iMac, try booting from that and running a full set of tests.

If the router has link lights for the Ethernet ports, make sure yours is on. Try swapping ports on the router, try swapping cables.

You're running Mac OS X, I'll guess. Open the "Network Utility" (It's in Applications:Utilities) and see what it says about the "en0" network interface.

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