David Sq Au Bon Pain

[gilana]

I'm not usually a big fan of Au Bon Pain -- I think they're way overpriced for what they offer.  But I stopped into the one in Davis today to see if they had any good veggie soups to ward off the chill.  They only had one veggie soup, and not one I was interested in, but when I happened to mention to the manager that I had hoped for the corn and green chili bisque, she went into the back and warmed up a bowl just for me.  And then when I wanted some bread to go with it, the piece of baguette they had around was larger than the usual soup side, but too small for a sandwich, so they gave me the whole piece at the price of a soup side.  I'm actually more likely to stop in now, knowing that they're willing to go out of their way to make me happy.  That's good customer service!

Comments

[lillibet.livejournal.com]

Glad you got such a lovely lunch!

[hermitgeecko.livejournal.com]

I have great customer service experiences with the Au Bon Pain in Central. I have mentioned their customer service a couple times on Twitter, and the ABP Twitter correspondent wrote both times to say they would tell the store about it! Makes me feel very fuzzy.