I <3 Apple

[gilana]

Yesterday afternoon my keyboard became possessed, randomly typing by itself. Last night, it turned into a brick. This afternoon, I took it into the Apple store on Boylston, signed up for a slot at the Genius Bar (which it turns out I could have done ahead of time from home!), waited for about 2 minutes, talked to a nice guy who pulled up my AppleCare record, looked at the keyboard, and handed me a brand new one. Yay!

Comments

[bex77]

Woohoo! Nothing like true customer service! Nice to hear about a good experience for once.

[heidicullinan.livejournal.com]

Amen.